This webinar is the third in a four-part series demonstrating how Identity Panel Suite can replace MIM when the time is right, and provide many additional benefits in the meantime. This webinar covers Service Panel, one of four components of the Suite.
Service Panel securely shares select identity data with users to enhance business and IT operations.
Your identity management system contains a lot of reliable data that is typically used to make authentication and authorization decisions. This data can be used to enhance your business in other ways, too.
Service Panel allows you to enable users to edit select personal details (such as phone numbers), make self-service requests (which can be subject to approval), and see useful information about their co-workers.
Managers and help-desk staff can be given additional powers to view and edit data, or fulfill user requests relating to various sets of users (such as their own reports).
Service Panel, which is part of the Identity Panel Suite, is cloud-based by design, and includes built-in, pervasive security that ensures that each audience sees only what they should.
In this 30-minute webinar (the third of four about Identity Panel Suite) Hugh Simpson-Wells provides an overview and demo of how Service Panel works.
Check out the other sessions in our Identity Panel webinar series:
View the recording: A Dashboard for Visualizing and Managing Your Identity Data
View the recording: MIM Synchronization Engine – What Comes Next?
View the recording: Getting Control Over Your Groups